-Do we sell pets on BellyRubs?

Ans- No, we do not sell pets on BellyRubs. We provide all categories of pet supplies for your pets.

-How do I choose the correct size for my pets?

Ans- Please refer to the respective size charts attached with products before choosing the size.

-Can I cancel my order that I placed on BellyRubs?

Ans- Yes, you can cancel your order unless it has been shipped from our warehouse. We ship orders within 1-3 days of order placement, post which we will not be able to cancel your order.

-Can I return the order I received?

Ans- Unfortunately we do not accept any returns unless the product received has been damaged in transit or is expired. We will be happy to replace your order in the above circumstances.

However, in case you are unhappy with the product received, you can exchange the product for anything on the website, within 14 days of order placement, and given that the product is in brand new condition.

-What is our exchange policy?

Ans- In case you are unhappy with the product received, you can exchange the product for anything on the website within 14 days of order placement, and given that the product is in brand new condition.

-What payment modes are accepted on BellyRubs?

Ans - We accept Cash On Delivery, Credit Cards, Debit Cards, Net Banking and UPI payments.

-How long will it take for my order to reach me?

Ans- We ship orders within 1-3 days of order placement, and the delivery timeline for Delhi NCR is 2-3 days whereas for rest of India it can take between 3-6 days depending on the serviceability of the destination. 

Some custom made products such as tents and name plates can take between 10-14 days from the date of order placement.